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Sensory Enables VoiceChat with Generative AI on Consumer Devices
Sensory, a leader in voice AI for consumer products, has announced a breakthrough technology integration that enables ChatGPT or other Large Language Models to drive conversational voice responses (VoiceChat) on consumer products and other devices lacking keyboards...
Steps a Customer Experience Leader Can Take to Get Started with a Voice AI Strategy
There is a lot of talk about leveraging AI for the Customer Experience (CX). This blog is intended to break down some of the key types of AI that can be used in contact centers for seamless customer experience interactions, and discuss some of the challenges and...